Dumpster Rental Terms & Conditions
Please read carefully. These Terms and Conditions apply to all online, email, phone, and in-person customer requests for NEYC. Customers accept full responsibility for the contents of the dumpster and agree to additional charges if it contains unacceptable materials or exceeds the allotted weight limit. Overweight charges are billed at $190.00 per ton, calculated once the dumpster has been removed and weighed at a licensed Connecticut Transfer Station.
1. Weight & Overage Fees
Additional weight over the maximum allowed will be charged at $190.00 per ton. If debris exceeds the top of the container, a $200.00 fee will apply.
2. Scheduling
All requests received after 2:00 PM will be processed the next business day. To extend your pick-up date, you must call the office at 203-284-9972.
3. Prohibited Items
Items not allowed in dumpsters include: paint, stains, lacquers, car/truck batteries, truck tires, refrigerators, freezers, asbestos, poisons, pesticides, chemicals, toxins, liquids, flammable items, motor oil, gasoline, propane tanks, household cleaners, inks, resins, contaminated soil, absorbents, and medical waste.
4. Additional Charges
Some items carry extra disposal fees: Car tires – $45.00 each (no truck tires), small air conditioners – $75.00 each, monitors/televisions – $50.00–$60.00 each, mattresses/box springs – $40.00 each. Concrete, asphalt, dirt, stumps, and similar debris are not permitted.
5. Access & Safety
Customers must ensure a clear and accessible path for dumpster service. If the dumpster is blocked, overloaded, or unsafe to haul, a trip fee of $190.00–$250.00 will be charged. Dumpsters may not be moved by customers. NEYC can relocate upon request for an additional fee. Customers are responsible for damages to dumpsters on site.
6. Weather Conditions
Rain, snow, sleet, or hail may increase dumpster weight. Customers are encouraged to cover dumpsters with tarps or plywood. No discounts or rebates are given for weather-related weight increases.
7. Responsibility & Liability
Customers are responsible for any fines, impounds, or costs from state, county, or city jurisdictions while the dumpster is on site. Overweight citations or legal judgments against NEYC will be charged back to the customer.
8. Payment Terms
Customers must pay all charges in full. In the event of non-payment, NEYC may pursue collections, attorney fees, court fees, and late fees ($50 returned check fee). A Mechanic’s Lien may be placed on the property for unpaid accounts.
Final Note: It is the customer’s responsibility to call NEYC at 203-284-9972 when the dumpster is ready for pickup.
